Reference

Terms & Conditions That Protect Your Play

When you open an account on ligaciputra daftar, you're agreeing to a set of clear rules that we've built to protect your deposits, keep your data secure and…

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ligaciputra daftar Terms & Conditions That Protect Your Play
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How to Reach Us About Your Terms

Team online

Live chat support

Open the chat window in the bottom right of your account lobby Monday through Sunday, 08:00–23:00 Jakarta time. Our team answers questions about deposit terms, withdrawal rules and account verification in real time.

Email support

Send queries to [email protected] with your account email. We reply within 12 hours with answers to questions about payment terms, data retention and dispute resolution.

Account settings

Update your contact details, review past transactions and check your payment history any time from your profile page. All changes are logged and available to support for verification.

YOUR DATA SAFETY

How We Handle Your Information and Account

Data encryption

All your account information—deposit history, DANA and OVO transaction IDs, personal details—travels over encrypted connections. We store sensitive data on servers that we audit quarterly for security gaps.

Account verification

Before your first withdrawal, we ask for ID and a proof-of-address document. This step takes minutes and keeps unauthorized withdrawals off your account. Verification codes remain valid for 90 days.

Cookies and tracking

When you log in, we place a session cookie on your device so you stay connected across pages. We also track gameplay patterns to detect fraud. You can clear cookies from your browser settings any time.

Data retention

We keep your account records for the life of your account plus three years after closure. Transaction histories with payment providers like DANA and GoPay remain visible to you for 12 months.

Request changes

Want to update your phone number, delete old deposit records or request a data export? Email [email protected] with 'Data Request' in the subject line. We respond within 10 business days.

Dispute handling

If you contest a charge—for example, a QRIS withdrawal you don't recognize—reply to the transaction email or contact live chat. We investigate and respond within five business days with a resolution.

Questions About Our Terms & Conditions

Log in to your account settings and select 'Close Account'. Any balance in your wallet will be sent to your linked DANA, OVO, GoPay or QRIS account within 24 hours. Your account history stays in our records for three years in case you need a transaction receipt.

Yes. Go to your Account > Payment Methods and add a new DANA, OVO, GoPay or QRIS wallet. Deposits will route to the method you select at checkout. Your previous payment history remains visible for reference.

One account per person is our policy. If we detect duplicate accounts using the same phone number, email or payment method, we may suspend both accounts. This protects you and keeps our lobby fair for all players in Indonesia.

Before any withdrawal clears, we verify your identity using the documents you uploaded at signup. We check your ID photo against your profile and confirm your proof-of-address. Most verifications complete within one hour.

Deposit references depend on your payment method—DANA, OVO, GoPay and QRIS each have provider-set maximums. Withdrawals are not daily-capped, but if you withdraw large sums, verification may take longer. Our support team can advise on your specific limit.

Your account remains active indefinitely. However, if there's no activity for two years, we may archive it to comply with data-retention law. You can reactivate by logging in again or emailing support with your email and account details.

Yes. If you believe a charge was unauthorized—for example, a withdrawal to a QRIS account that wasn't yours—contact support with the transaction details. We'll review the deposit IP, time and payment confirmation. Resolution takes up to five business days.